Return and Refund Policy
RETURNS ARE ACCEPTED WITHIN 30 DAYS OF PURCHASE
Return and Refund Process:
Step One: Upon receiving your order, if you are not completely satisfied, please contact our customer service within 30 days to request a return.
Step Two: To be eligible for a return, we will first evaluate the type of item that your are returning to us and will also require a proof of purchase.
Step Three: Once we accept this request, we will send you a return shipping label with the information on how and where to send the package. The seal of the product must remain intact, unopened, undamaged and in its original packaging.
Step Four: Once we receive your package and our requirements for return are fulfilled, we will automatically issue your money back to your original payment method. You will be refunded the cost of the product excluding the shipping fee.
EXAMPLES OF OUR NON-RETURNABLE ITEMS
Personalized and customized sculptures
A sculpting tutorial book with a requested handwritten personal note inside